# FAQ
# The Software Licensing Service reported that license consumption failed
Error code: 0xC004E015
Solution
Automatic operation: Rebuild activation token, you can find the option in the Toolbox page. Then retry to activate Office.
Manual operation: Stop Software Protection
service, delete dat files on C:\Windows\System32\spp\store\2.0
(On Windows Insider, the folder name is store_test). Then retry to activate Office.
After installed Office licenses, wait three minutes. Then continue your operation.
If the problem is not resolved, you may need to try again.
# The Software Licensing Service reported that a token in the Token Store contains an invalid hash
Error code: 0x8004E108
Solution is same as the previous item.