# Activation Questions
# The Software Licensing Service reported that license consumption failed
Error code: 0xC004E015
Automatic operation: Rebuild activation token, you can find the option in the Toolbox page. Then retry to activate Office.
Manual operation: Stop
Software Protection service, delete dat files on
C:\Windows\System32\spp\store\2.0 (on Windows Insider, the folder name is store_test). Then retry to activate Office.
After installed Office licenses, wait three minutes, then continue your operation.
If the problem is not resolved, you may need to try again.
# The Software Licensing Service reported that a token in the Token Store contains an invalid hash
Error code: 0x8004E108
Solution is same as the previous item.
# The data is invalid (0x8007000D)
- Your system time is correct.
- The KMS host you are using is working fine. How to test?
Then do the following things:
- Reset Software Protection service, you can find the option on toolbox page.
- Set KMS host and port, the default port is 1688.
- Try to activate again.